Increase your IT support without the overhead burden of hiring, training, and managing more staff, by using the RadioWorks team of trained and experienced professionals. Strong IT networks keep your business running efficiently, and are essential to keep your people working together.
For businesses of all sizes and across any industry, and smaller local government organizations without any (or enough) centralized IT staffing, the RadioWorks Help Desk ensures that your business’s IT infrastructure is never without support. Our experts are standing by for you in Victoria, Vancouver Island, and British Columbia (BC).
The RadioWorks’ IT Help Desk is available to provide real-time help to ensure minimal disruption and downtime, and troubleshooting in the event that an issue does arise in any of the following areas, and more:
- Security threats and breaches
- Legacy systems
- Disaster recovery
- Remote management of user credentials and authentication (such as adding a new employee, or password resets)
- Remote management of end-user devices (such as swapping or disabling a workstation)
Preferred service partners include Cisco Meraki, Microsoft, and Scale Computing, and we also have expertise working with both iOS and Windows.
If you’re still running a legacy system, we can support it while building knowledge to help guide you through an eventual upgrade process to ensure your systems use current technology, when you are ready.